RESPONSIBILITIES
- Contribute to the development of financial and resource planning needed to achieve department business objectives
- Work with users, partners, and cross functional teams to provide project support, resolve questions, assess needs, and recommend changes; sought as a key resource for resolution of unique or complex business problems
- Triage incoming demand and help projects get ready for developers
- Select, manage, develop, coach, and motivate staff members
- Manage available resources at the single or multi- departmental level
- Participate as member of the management team that develops strategies for the larger organization
- Coordinate technical integration across tracks of work
- Support and drive change management of existing and new processes
- Develop and ensure practical implementation of governance for software robotics
- Assist with creating and providing high-level estimates for project planning
- Translate technical concepts into business terms and vice versa
- Raise risks and issues and serve as a project/program primary point of escalation
- Ensure all deliverables (oftentimes complex/interdisciplinary/interlinked) are clearly specified, scoped and agreed to between the project team and our internal team(s)
- Remove barriers to enable the project team to complete objectives; drive and influence decisions
- Drive initiatives to ensure they align with the program roadmap and can be adhered to within project schedule and budget
- Assist the developers in the overall delivery across systems; identify gaps, problems and dependencies between individual teams/groups and systems
- Collaborate with Product Owners, business leadership, architects, developers and vendors to ensure alignment on program strategy and execution
- Operate independently on multiple project tasks and complexities
- Minimum 5+ years of experience in an IT lead delivery, business analyst, technical project management, or similar role
- Minimum 5+ years of experience in a management, leadership, or similar role
- Capable of leading technical teams to implement broad scope projects
- Skilled in problem solving and technical analysis
- Strong organizational skills and attention to detail
- Effective relationship building skills
- Ability to influence peers, leaders and business customers
- Collaborative team player focused on achieving personal accomplishments through making those around you successful
- Authorized to work in the United States without sponsorship now or in the future
Preferred Job Qualifications:
- Knowledge or experience in Robotic Process Automation and testing automation frameworks
- Knowledge or experience with the usage of strategic enterprise patterns in SDLC
- Knowledge or experience with Mainframe / legacy systems delivery/implementation
- Background or experience with programming or scripting
- Experience, or working knowledge, of Financial Service / Life Insurance concepts and business data
- Experience working with Agile development processes and methodologies including Scrum and Kanban
- Technical Lead / IT Project/Program Management experience
