Job Description
Senior Analytics Consultant - Liverpool/2 days working from home
Join a team in the midst of a large Contact Centre Transformation. As a Senior Analytics Consultant you will be key to driving innovation.
Your experience and profile will include:
- Highly analytical and innovative individual
- Ability to bring new ideas and thinking to the table
- Strong stakeholder management, all levels (have to work with junior analysts, along-side Heads of and Directors
- Ability to present new ideas and tell a clear story from data/analysis
- CX, operations and customer service based experience - ability to understand demand drivers
- Contact Centre forecasting and resource planning experience
For further information please apply
