Senior Analytics Consultant - Liverpool/2 days working from home

Join a team in the midst of a large Contact Centre Transformation. As a Senior Analytics Consultant you will be key to driving innovation.

Your experience and profile will include:

• Highly analytical and innovative individual
• Ability to bring new ideas and thinking to the table
• Strong stakeholder management, all levels (have to work with junior analysts, along-side Heads of and Directors
• Ability to present new ideas and tell a clear story from data/analysis
• CX, operations and customer service based experience - ability to understand demand drivers
• Contact Centre forecasting and resource planning experience

For further information please apply