Operations Manager

Job Title: Operations Manager
Contract Type: Permanent
Location: London, England
Salary: £35000 - £60000 per annum
REF: 465823_1507108949
Contact Name: Greg Mckenzie
Contact Email:
Job Published: 12 months ago

Job Description

Operations Manager duties

  • The role holder will be responsible for the day to day operational support of the Pension Risk Transfer (PRT) team. Reporting in to the Head of Operations, you will be accountable for the management and production of budgets and MI, along with the management of 3rd party suppliers and ensuring the appropriate processes and controls are in place across teams. You will work closely with the PRT management team to ensure they have the support required in order to run their teams and meet the overall objectives of PRT.

Principal Accountabilities:

Monitor and manage the budgets and expenses of the team: Review monthly budget reports, identify and resolve errors. Work with the Heads of the Business Development team and finance colleagues to forward plan expenditure. Undertake trend analysis where appropriate.

Collate and provide timely and accurate MI: Manage monthly reporting for team leads within PRT, as well as the inputs to CEO reporting, drafting and collating input as appropriate

Support recruitment and training activities within the team: Project manage recruitment and induction programmes to ensure new starters are quickly up and running and have all the relevant information they need.

Manage supplier engagement and ongoing relationships: Ensure suppliers meet compliance requirements, and manage supplier performance. Set up new suppliers where appropriate

Ensure ongoing compliance with our risk framework: Lead the Product Risk Reviews, and product governance where required. Input to monthly risk reporting.

Co-ordinate and manage team strategy sessions and away days: Schedule, and manage regular team training, strategy sessions and awaydays. Work with the MD, UK PRT, and Heads of teams as required to develop content, and support the development of materials for the events.

Manage project portfolio reporting: Collate input from colleagues to product regular reports on project process, and where required product the materials for project steering group meetings.

Support production of internal reports and presentations


Proven experience of similar roles


Pensions de-risking or Insurance knowledge - desirable

Managing 3rd party supplier relationships - essential

Data manipulation for MI purposes - essential

Understanding of financial budgets and management - essential

Managing operational risk - desirable


Stakeholder Management

Project and portfolio Management

Experienced user of PowerPoint, Word and Excel

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