Operations Manager

Job Title: Operations Manager
Contract Type: Permanent
Location: London, England
Salary: £50000 - £60000 per annum
REF: 50447_1506961938
Contact Name: Joe Laramee
Contact Email:
Job Published: 12 months ago

Job Description

  • Job Duties
  • The role holder will be responsible for the day to day operational support of a mediun sized team. Reporting in to the Head of Operations, you will be accountable for the management and production of budgets and MI, along with the management of 3rd party suppliers and ensuring the appropriate processes and controls are in place across teams.

    Principal Accountabilities:

    Monitor and manage the budgets and expenses of the team: Review monthly budget reports, identify and resolve errors. Work with the Heads of the Business Development team and finance colleagues to forward plan expenditure. Undertake trend analysis where appropriate.

    Collate and provide timely and accurate MI: Manage monthly reporting for team leads , as well as the inputs to CEO reporting, drafting and collating input as appropriate.

    Support recruitment and training activities within the team: Project manage recruitment and induction programmes to ensure new starters are quickly up and running and have all the relevant information they need.

    Manage supplier engagement and ongoing relationships: Ensure suppliers meet compliance requirements, and manage supplier performance. Set up new suppliers where appropriate

    Ensure ongoing compliance with our risk framework: Lead the Product Risk Reviews, and product governance where required. Input to monthly risk reporting.

    Support production of internal reports and presentations.

  • Skills Required
  • Qualifications, Knowledge and Skills:


    Proven experience of similar roles


    Insurance knowledge - desirable

    Managing 3rd party supplier relationships - essential

    Data manipulation for MI purposes - essential

    Understanding of financial budgets and management - essential

    Managing operational risk - desirable


    Stakeholder Management

    Project and portfolio Management

    Experienced user of PowerPoint, Word and Excel