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Lead Business Analyst (Life Insurance/ Digital)

Location: Hong Kong Island, Hong Kong
Salary: Negotiable
Posted: 25 days ago
Contract Type: Permanent
Industry: Change Management
Contact Name: Tiffany Ng
Contact Email: Tiffany.Ng@ojassociates.com

Lead Business Analyst (Life Insurance/ Digital)

Hi Everyone and Happy Monday! I am currently looking for a Senior Business Analyst on behalf of our key client - who is one of the largest and most reputable insurers founded in North America. Please click on the link to apply now or contact Tiffany.Ng@ojassociates.com for a positive and private discussion, cheers :)

  • Understand, anticipate and evaluate business requirements to develop and implement customer facing digital solutions in a Matrix environment
  • Liaise with stakeholders, product owner, business and IT teams to define project elements and milestones
  • Review test cases and make improvements on the digital product by providing solutions and modifications
  • Drive the adoption and usage of solutions by users by providing support and training
  • Collaborate closely with squad members in writing epics and user stores using Agile methodologies

The Successful Candidate will have:

  • 5-8 years of experience as a Business Analyst with exposure in life insurance
  • Experience in servicing areas such as POS, contact centre, customer service is preferable
  • Able to understand product vision and support product owner in preparing product roadmaps
  • Ability to link product features to customer journey and user experience
  • Strong team player in an Agile environment and fluent in English communication

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