IT Services Manager

Job Title: IT Services Manager
Contract Type: Permanent
Location: Basingstoke, Hampshire
Salary: £30000 - £40000 per annum
REF: 50449_1531134222
Contact Name: Joe Laramee
Contact Email:
Job Published: 8 months ago

Job Description

IT Services Manager


The primary responsibilities of this role are

  • Internal customer IT support.
  • Management of IT systems

The IT environment is mixed, and as such you must have broad knowledge and experience maintaining and troubleshooting the following platforms:

  • Windows 10.
  • Mac OS 10.13.
  • Android & iOS mobile operating systems.
  • Microsoft Office 365.

Other requirements:

  • Excellent communication skills - written and verbal - not only to facilitate positive and useful interactions with customers, but also to feed back to the team, and document your methods and findings.
  • Well-developed analytical skills.
  • Ability to research & devise solutions to the support issues you encounter, using intranet or internet resources.
  • Documentation and knowledge sharing.
  • Ability to accurately follow pre-existing processes and procedures.
  • A passion for learning & self-improvement. The world of IT is extremely dynamic, and you must be willing and able to adapt to changes in policies and technologies.
  • A general awareness of enterprise-level technology products and issues.
  • Excellent time-management skills.
  • Basic scripting experience: Powershell, Command-Line.
  • Identity Management - Active Directory, Azure, Okta.