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IT Director

Location: Manchester, Greater Manchester
Salary: Negotiable
Posted: 9 days ago
Contract Type: Permanent
Industry: Change Management
Contact Name: Joe Laramee
Contact Email: Joe.Laramee@ojassociates.com

Joe Laramee

Manager, UK

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IT Director

IT Director

The IT Director will take over the infrastructure and development oversight of all technical operations. They will be a hands-on professional who enjoys rolling up there sleeves and working with the team to achieve goals, eliminate security risks and increase customer and business satisfaction. The IT Director will be a change management expert and extremely knowledgeable about ecommerce infrastructure and operations. You will be responsible for the development and systems administration team and will report directly to the CIO.

Challenges

  • Develop reliable metrics for hardware, software and storage while ensuring capacity planning
  • Identify security vulnerabilities and eliminate them with strategic solutions
  • Identify and recommend new technology solutions that we can implement
  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals
  • Manage IT teams, including hiring, training, evaluation, guidance and discipline
  • Develop the IT teams to meet the changing needs of users, groups and offices; new projects and technologies; and varying staff strengths
  • Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users
  • Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades
  • Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements

Skills required

  • A strong IT Service Delivery expert
  • Broad technical understanding
  • A software Development Background - preferably open source
  • A flexible and pragmatic approach
  • 8+ years IT management experience
  • 3+ years' experience working with ecommerce systems

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