Our client is seeking to hire an E-Commerce Specialist to come join their Digital Innovation hub in Dublin City Centre
Job Role
This is a key role based in our clients Dublin HQ within the newly established Chief Digital &
Innovation office. You will contribute to the digital performance strategy for the digital portfolio within a user
centric culture. As a key part of the company's overall Digital Strategy, you will utilise your talents to
enhance the performance of digital properties across the group, increasing conversion, retention
& user adoption.
Within the role you will develop an innate understanding of the commercial and experiential
performance of the digital estate. Your expertise in eCommerce data & KPIs will enable you to
turn complex information into actionable insights which you'll use to champion enhancements &
product features alongside a multi-disciplinary team including Digital Marketing, UX, UI,
Engineering & Data.
The ideal candidate will manage the optimisation planning of digital content & user journeys
within the context of our team goals. In addition, you with work closely with product owners &
technology stakeholders across the business to help scope new opportunities.
What we are looking for:
- An outstanding eCommerce professional with proven experience of shaping digital product enhancements to enhance performance.
- Ability and confidence to present and defend your decisions utilising a variety of data points and external precedent.
- Excellent collaboration skills and experience of working closely with design / product,engineering & digital marketing teams in an agile environment.
- Someone with in-depth knowledge of eCommerce KPI's (e.g. conversion rates, visitornumbers, AOV, customer value) and their relate to broader commercial goals.
- Strong knowledge of consumer ecommerce & digital platforms an advantage;
- High level of competence in developing and reporting on a programme for conversion rate optimisation.
- Ability to work well in a multi-disciplinary team, and influence outcomes based on sound commercial rationale.
Requirements:
We are looking for people with passion, an incredible focus on quality and the ability to boldly
innovate solutions that deliver commercial performance. In addition, you will have:
- A Relevant third level degree - Digital Marketing, eCommerce, Technology or similar.
- 3 years' commercial experience in eCommerce; preferably across consumer digital platforms.
- Broad expertise across analytics, conversion strategies, lead nurturing and media.
- Experience working with Digital Platforms or Ecosystems to create user adoption and nurture leads.
- Capability to articulate digital performance decisions in the context of broader commercial impact.
- High level of interpersonal skills and emotional intelligence.
On offer:
The opportunity to join an established market leader