Digital Project Manager

Job Title: Digital Project Manager
Contract Type: Contract
Location: Norwich, Norfolk
Salary: £400 - £475 per annum
REF: 258745_1524232589
Contact Name: Listowel Appiah
Contact Email:
Job Published: 9 months ago

Job Description

As the Project Manager, you will work for a market leader in the global Insurance market. Over the next 3 years, you will have full responsibility for the end-to-end delivery of a Digital transformation piece across the entire business that will completely change the way in which the business engages with its customers.

Project Name and Description

This is a large programme running over a 3-year period that looks to transform the intermediary online offering for UK Insurance; covering Independent Financial Advisers, General Insurance Brokers and healthcare specialists. The programme is envisaged to cover three phases:

  • Fix - Deliver a consistent and improved user experience based on fit for purpose technology (migration off obsolete technologies)
  • Evolve - Enhancements and additions to drive self-service to support growth & retention (working with 99&3 and Claims Transformation programmes)
  • Transformation - become No 1 for Intermediaries - drive customer experience improvements e.g. Ask it Never for Intermediary

Business Knowledge

  • Experience of operating with at least 2 years experience as a Project Manager (essential)
  • Agile project management experience (essential)
  • Experience of financial services and in particular General Insurance products (desirable)
  • Experience of working on large scale or complex projects typically greater than £2M (essential)
  • Experience of working on eCommerce or web focused development projects (essential)
  • Working with 3rd party suppliers (desirable)

System Knowledge

  • Galaxy / PPMA (Desirable)
  • MS Project (desirable)
  • MS PowerPoint (essential)
  • MS Excel (essential)
  • MS Word (essential)
  • MS Outlook (essential)
  • MS Visio (desirable)
  • SharePoint Teamsites (desirable)


  • Agile/Scrum experience is essential