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Digital Product Manager

Job Title: Digital Product Manager
Contract Type: Contract
Location: Hong Kong, Hong Kong
Industry:
Salary: Negotiable
: ASAP
Job list.duration: 1 year
REF: 93058240_1554177521
Contact Name: Ji Hoon Sherk
Contact Email: JiHoon.Sherk@ojassociates.com
Job Published: 3 months ago

Job Description

This opportunity is with a leading bank client, based in Hong Kong. This company is expanding and looking specifically for digital product managers with mobile development experience. You will be working in a matrix working environment whilst adopting newer technologies for their digital products.

Responsibilities:

  • Responsible for the delivery of key project artifacts as appropriate, project schedules, reporting, budget management, creation and upkeep of project communication and risk management plans
  • Drive and manage global or strategic projects and sales initiatives to achieve Digital Sales across retail products
  • Lead cross functional teams to solve complex business problems and deploy innovative solutions
  • Provide strategic insight for delivery life cycle road map planning, passion to apply expertise into daily tasks
  • Perform stakeholder's management and to interact professionally with diverse group of key decision makers
  • Lead digital channel performance across Internet Banking, Mobile, Tablet and Public Website to maximise revenue generation and business growth for various products and service
  • Drive and share best practice to improve Digital Experience based on research and customer feedback
  • Conduct competitive analysis, customer testing if needed to verify ideal digital sales journey or digital concept
  • Review current digital journeys and operation models to maximise sales opportunities and operational efficiency across products
  • Applying digital analytics and customer feedback to interactions to improve customer experience, engagement and Return of Investment across the products
  • Responsible for alignment of customer experience with other products, channels, and propositions to ensure consistency in experience

Requirements:

  • 5 to 8 years of mobile product management and digital experience, ideally within consumer finance industry
  • Strong collaborative approach and working with teams over multiple sites
  • Proven ability to work on complex and strategic projects demonstrating excellent interpersonal and communication skills, collaboration and influencing skills
  • Ability to think, shape and communicate new and innovative concepts
  • A passion as well as a good understanding of technology developments and emerging consumer and industry trends and how they drive digital strategy
  • Proven ability to be a self-starter with energy and drive in a challenging and dynamic environment
  • High level of drive and motivation to ensure delivery of a broad range of outputs simultaneously
  • Ability to work effectively under pressure with competing and rapidly changing priorities
  • Proven ability to articulate complex issues concisely and in simple language
  • Strong understanding, analyzing and interpreting skills when working with information
  • Good problem-solving ability and critical thinking
  • Strong capability in understanding digital analytics, split testing and other user behaviour analysis related tools
  • Deep understanding of agile delivery principles, incremental improvement and quality software engineering processes and practices