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Digital BA

Location: Hong Kong
Salary: Negotiable
Posted: 14 days ago
Contract Type: Permanent
Industry: Change Management
Contact Name: Diana Yeung
Contact Email: diana.yeung@ojassociates.com

Digital BA

Our client is a leading multinational insurance company in the world. They're now looking for Digital BA (AM Grade) for their huge journey of digital transformation with advanced technology.

Responsibilities

- Do customer analytics through research, interviews and regular feedback

- Lead the team for creating new products, and being responsible for its design and functionalities

- Communicate with business owners: prioritize the products and define the overall product roadmap

- Define and manage the project schedules, team activities, team values and priorities

- Understand and gathering business requirements, identifying opportunities and evaluating them to implement effective and efficient business solutions

- Serve as a product owner in agile ceremonies, being the voice of business

- Manage the technology team interface & communicate with them to clarity requirements

- Ensure implementation goes according to the timeline, quality delivery of products and functionalities

- Manage UAT, support implementation and go-live issue resolution

- Ensure key delivery issues / risks are identified and establish proper mitigation / actions

- Provide training to users

Qualifications

- Bachelor of Business Administration, Computer Science or other equivalent discipline

- 4 years of experience or above in business analysis with digital transformation projects - Tech savvy and quick learner

- Work experience with UX/UI designers for developing new products, preferably an E2E customer journey

- Good communication skills to face clients and business stakeholders to advocate product

- Able to coach, mentor and guide junior team members

- Good problem solving skills, communication skills and stakeholder management

- Solid knowledge of Agile and Scrum

- Fluent in English, Cantonese & Mandarin

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