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Business Readiness Partner

Job Title: Business Readiness Partner
Contract Type: Contract
Location: Dublin City Centre, Dublin
Industry:
Salary: €500 - €550 per day
: ASAP
Job list.duration: 6 month rolling
REF: WP5678_1557240900
Contact Name: Marta Borkowska
Contact Email: Marta.Borkowska@ojassociates.com
Job Published: 3 months ago

Job Description

Business Readiness Partner

Dublin City Centre

You will drive all activities that enable to understand, accept and prepare for impending change while minimising disruption to service, business operations and all internal and external customers.

Business Readiness Partner

Dublin City Centre

6 month contract

Business Expertise:

  • Lean Six Sigma experience a benefit
  • An in-depth knowledge of business readiness & implementation activity within an operational environment
  • Experienced in project management, capacity management, process mapping and change management
  • Proven track record of deploying change across multiple contact centre environments with an excellent working knowledge of contact centre operations
  • Strong analytical skills with keen ability to problem solve

Required:

  • Strong influencing skills with evidence of driving cross-functional collaborative efforts to improve business performance
  • Ability to drive change initiatives and promote innovation both within organisation and also with third party suppliers and service providers.
  • Comfortable working with both internal and external multi-disciplinary teams
  • Strong communication and influencing skills and credibility to interact with all levels including Senior Leadership team

Please get in touch: marta.borkowska@ojassociates.com