Reporting to the Lead Business Analyst the Business Analyst is responsible for Business Analysis deliverables on a program, multiple projects and/or small changes across the business.
The Business Analyst works as part of a cross functional team completing business analysis deliverables including leading the process of gathering, elicitation, prioritisation, tracking and documenting of business requirements, business rules and benefits/disbenefits identification.
Perform business analysis and/or systems analysis on high profile, highly complex and/or strategic business initiatives
Liaise with Business Stakeholders at all levels to ensure common understanding of business objectives and scope
Analysis of business processes and systems and recommendations for their improvement with the use of modelling and statistical research
Contribute to impact assessment, scoping and estimating of analysis activity within the portfolio and small change initiatives
Work with business representatives and stakeholders at all levels of seniority to elicit their business requirements, using appropriate techniques e.g. workshops, questionnaires, 1:1 interviews etc.
Use a combination of business and technical knowledge , determine the implication of feasibility of system design and integration working closely with architects and developers
Support Business Stakeholders in the design and development of business processes and business process re-engineering
Communicate proposed solutions back to Business Stakeholders to ensure these meet with the business requirement
Guide and mentor less experienced Business Analysts across the Change and Development department
Capture risks, issues, assumptions and dependencies both at a project and requirements level and communicate as appropriate
Support Business Stakeholders with Benefits Management; specifically helping them with identification, definition, planning, tracking and realisation of business benefits within projects
Attend Customer meetings to understand how we can support customer needs and provide Business Solutions that deliver a best in class Customer Service.
Maintain excellent awareness of industry methods, tools and techniques and recommend changes to the existing processes where appropriate
Lead Business Analysis involvement for information and invitation to tender processes
A solid background in Business Analysis
Demonstrates evidence of performing the analysis and documentation of operational processes and business requirements
Experience using Business Process Modelling Notation
Able to work effectively across multiple change projects or change activities simultaneously
Demonstrable Stakeholder Management skills
Ability to think analytically, to deal with detail, and to extract and present relevant information concisely.