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Business Analyst

Location: Manchester, Greater Manchester
Salary: Negotiable
Posted: 16 days ago
Contract Type: Contract
Industry: Change Management
Contact Name: Elizabeth Clarke
Contact Email: elizabeth.clarke@ojassociates.com

Business Analyst

As the business analyst, you will sit within the centralised change function for a cash-rich and fast-growing general insurer in the heart of Manchester. You will support the end-to-end delivery of various business improvement projects with a view to maximising the efficiency of current and future business processes.

  • Plan and perform business and/or systems analysis on complex and/or strategic business initiatives
  • Work with business representatives and stakeholders to elicit their business requirements, using appropriate techniques.
  • Undertake analysis of business processes and systems providing recommendations for their improvement.
  • Work with business representatives, stakeholders and software development teams to elicit and agree functional requirements.
  • Lead the impact assessment, scoping and estimating of Projects/Continuous Change initiatives or production systems changes within the Business Change portfolio and communicate to senior management for planning purposes.
  • Ensure business requirements are aligned with business objectives and are prioritised accordingly.
  • Understand, determine and challenge the business need and document the problems or opportunities in order to clarify project business case.
  • Ensure traceability of business requirements throughout the lifecycle of a project so that the solution meets the original business need.
  • Provide support to the Business Configuration team where live defects are raised that require analysis, responding efficiently and effectively to address issues to minimise business disruption.
  • Undertake and document feasibility studies if required.
  • Contribute to request for information and invitation to tender processes.
  • Support business testing to ensure requirements are tested accurately.
  • Where required provide support to Junior Business Analysts in the completion of their activities.
  • Build and maintain relationships with key stakeholders to ensure full engagement in the business analysis and business requirement elicitation process, resolving conflict when required.
  • Maintain awareness of industry methods, tools and techniques and recommend changes to the existing processes where appropriate.
  • Contribute to the definition and monitoring of Business Analysis Standards, policies, processes, tools, techniques and procedures.
  • Contribute to the adherence to team quality standards via internal auditing.
  • Follow the business Project Framework for all Projects.
  • Capture risks, issues, assumptions & dependencies both at a project and requirements level and communicate as appropriate.
  • Help in the mitigation and resolution of project risks and issues.

Standard Business Principles and accountabilities:

  • To actively support and encourage at all times, compliance with our quality principles, company policies and best practice in security, legal and regulatory requirements.
  • To safeguard information, paying particular attention to customer and employee data and business sensitive information.
  • To be aware of and understand the company's Whistleblowing Procedure. To question and act upon concerns about malpractice or wrongdoing by following the company's Whistleblowing Procedure.
  • To be accountable for identifying risks and events within own areas of responsibility and ensuring they are managed within the company's risk appetite; implementing and following the company's risk management framework and processes; providing reports to Risk & Compliance and senior management as required.

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