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Application Support Engineer

Location: Clare, Republic of Ireland
Salary: Negotiable
Posted: 23 days ago
Contract Type: Contract
Industry: Technology
Contact Name: John McGuinness
Contact Email: John.McGuinness@ojassociates.com

John McGuinness

Consultant, Ireland

See more of John McGuinness's jobs

Application Support Engineer

This role will be situated within the IT Solutions organization (Business Apps team) The primary role is a hands-on technical Application Support role involving a number of IT Products. This is part of a technical team.

* Maintain technical quality of products - BAU and project change.
* Support App & OS Patching activity
* Maintain AXA Group security standards
* Product Backlog execution working closely with Product Owners/BAs
* Execute configuration work on key systems
* Perform Operations and System Administration tasks
* Design/Build/Support IT solutions
* Execute Root Cause Analysis and Corrective Action for the IT products
* Work with other technical teams - Solutions Architects/BAs/Testers//PMs/Networks/Data Center/Change Control etc...
* Develop technical solutions and enhancements, while adhering to development standards
* Deliver measurable, quality solutions - to functional & non-functional requirements.
* Add value in all stages of project/support work (definition, development, deployment).

Technical/ Functional Knowledge, Skills and Abilities
5+ years of industry experience delivering enterprise solutions
Good SDLC knowledge
Analytical approach to solving complex issues
Exposure to IT Product/Application ownership concept
Excellent collaborator with high focus on the "Team" dynamic
Technology Hunter mindset
Financial Insurance industry experience
IT qualification or industry experience equivalent
Agile certification

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