Application Support Engineer

Location: Clare, Republic of Ireland
Salary: Negotiable
Posted: 23 days ago
Contract Type: Contract
Industry: Technology
Contact Name: John McGuinness
Contact Email:

John McGuinness

Consultant, Ireland

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Application Support Engineer

This role will be situated within the IT Solutions organization (Business Apps team) The primary role is a hands-on technical Application Support role involving a number of IT Products. This is part of a technical team.

* Maintain technical quality of products - BAU and project change.
* Support App & OS Patching activity
* Maintain AXA Group security standards
* Product Backlog execution working closely with Product Owners/BAs
* Execute configuration work on key systems
* Perform Operations and System Administration tasks
* Design/Build/Support IT solutions
* Execute Root Cause Analysis and Corrective Action for the IT products
* Work with other technical teams - Solutions Architects/BAs/Testers//PMs/Networks/Data Center/Change Control etc...
* Develop technical solutions and enhancements, while adhering to development standards
* Deliver measurable, quality solutions - to functional & non-functional requirements.
* Add value in all stages of project/support work (definition, development, deployment).

Technical/ Functional Knowledge, Skills and Abilities
5+ years of industry experience delivering enterprise solutions
Good SDLC knowledge
Analytical approach to solving complex issues
Exposure to IT Product/Application ownership concept
Excellent collaborator with high focus on the "Team" dynamic
Technology Hunter mindset
Financial Insurance industry experience
IT qualification or industry experience equivalent
Agile certification

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